These Terms and Conditions (“Terms”) govern your use of the website and services provided by All Tech Solutions (“we”, “us”, or “our”). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website or services.

1. Services

• We provide managed IT services, including but not limited to network monitoring, cybersecurity, cloud solutions, and technical support. Our services are subject to availability and may be modified or discontinued at any time without prior notice.

2. Client Responsibilities

• Clients are responsible for providing accurate information and access necessary for the provision of our services. Clients agree to cooperate with us and adhere to any guidelines or instructions provided.

3. Service Level Agreement (SLA)

• Our services are provided in accordance with the terms outlined in our Service Level Agreement (SLA). The SLA specifies service uptime, response times, and other service-related metrics.

4. Payment Terms

• Payment terms, including fees and payment schedules, will be outlined in our agreement with the client. Clients are responsible for timely payment of all fees as specified.

5. Intellectual Property

• We retain ownership of all intellectual property rights related to our services, including but not limited to software, documentation, and proprietary methodologies. Clients are granted a limited, non-exclusive license to use our intellectual property solely for the purpose of receiving our services.

6. Confidentiality

• Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of services. This includes but is not limited to business strategies, client information, and trade secrets.

7. Limitation of Liability

• In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services, even if advised of the possibility of such damages. Our total liability shall not exceed the total amount paid by the client for the services provided.

8. Termination

• Either party may terminate our agreement for any reason upon written notice to the other party. Upon termination, any outstanding fees shall become immediately due and payable.

9. Governing Law

• The validity, interpretation, enforceability and performance of this agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflicts or choice of laws.

10. Changes to Terms

• We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website or notifying clients. Continued use of our website or services after such changes constitutes acceptance of the modified Terms.

11. Contact Us

• If you have any questions or concerns about these Terms or our services, please contact us at info@alltechsolutions.us.