All Tech Solutions, Chicago, Illinois 2024

Privacy Policy

All Tech Solutions (“we”, “us”, or “our”) is committed to protecting the privacy of its clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through our website and in the provision of our managed IT services.

  1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Contact information
  • Company name
  • IP address
  • Device information
  • Billing and payment information (if applicable)
  • Other information necessary for providing IT services
  1. How We Collect Information

We collect personal information through various methods, including:

  • Website forms (such as contact forms and request for quote forms)
  • Email communication
  • Phone calls
  • Remote monitoring and management tools
  • Cookies and other tracking technologies (please see our Cookie Policy for more information)
  1. Purposes of Collection

We collect personal information for the following purposes:

  • Providing managed IT services and support
  • Responding to inquiries and requests
  • Sending important service-related communications
  • Analyzing website usage and improving our services
  1. Use of Information

We may use personal information to:

  • Manage and administer client accounts
  • Provide technical support and assistance
  • Communicate with clients about service updates and maintenance
  • Customize our services to meet client needs
  • Analyze website traffic and usage patterns
  1. SMS Consent
  • SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes under any circumstances.
  1. Disclosure of Information

We may disclose personal information to:

  • Third-party service providers who assist us in delivering our services
  • Business partners or affiliates, but only with explicit consent
  • Legal authorities, if required by law or to protect our legal rights
  1. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

  1. User Rights

Clients have the right to:

  • Access their personal information
  • Correct, update, or delete their data
  • Object to the processing of their personal information
  • Withdraw consent for data processing, where applicable
  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage clients to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@alltechsolutions.us